Privacy Policy

Last updated: 29/07/2026

The Ferguson Valley Mountain Bike Club ("the Club," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information through our website (swmtbc.asn.au).

Information We Collect

We may collect the following types of personal information:

Contact details: name, email address, phone number, postal address
Membership information: membership tier, join date, emergency contact details
Payment information: processed via our third-party payment provider (we do not store full card details)
Coaching bookings: name, contact details, and any information provided when booking coaching sessions
Donation information: name, contact details, and donation amount (for receipting purposes)
Website usage data: such as IP address, browser type, and pages visited, collected automatically via cookies or similar technologies

How We Collect Information

We collect personal information when you:

Register for membership through the website
Make a donation
Book a coaching session
Contact us via a form, email, or phone
Browse the website (via cookies and analytics tools)

How We Use Your Information

We use your personal information to:

Process and manage your membership
Process payments and donations, and issue receipts
Communicate with you about Club news, events, and activities
Coordinate coaching bookings
Maintain accurate Club records
Improve our website and services
Comply with legal or regulatory obligations

Disclosure of Information

We do not sell your personal information. We may share your information with:

Payment processors, to process transactions securely
Club committee members or volunteers, where necessary to administer membership, coaching, or events
Government or regulatory bodies, where required by law
Service providers (e.g. website hosting, email platforms), who assist in operating the website, under obligations to protect your information

We do not share your information with sponsors or third parties for their own marketing purposes without your consent.

Our website may use cookies and similar technologies to improve your browsing experience, analyse site traffic, and remember your preferences. You can adjust your browser settings to refuse cookies, though this may affect website functionality.

Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Data is stored using our website platform (Wix) and associated third-party services, which maintain their own security standards.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law (e.g. financial record-keeping obligations).

Access and Correction

You have the right to request access to the personal information we hold about you, and to request correction of any inaccurate information. To do so, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites (such as Trailforks or sponsor websites). We are not responsible for the privacy practices of these external sites and encourage you to review their own privacy policies.

Children's Privacy

Where a member is under 18, we require parental or guardian consent for registration and information collection. Parents/guardians may contact us to review or manage information relating to a minor.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy or wish to access, correct, or request deletion of your personal information, please contact us at secretary@swmtbc.asn.au.

​Privacy Policy

Privacy Policy